Advice and counsel for older persons and their families faced with financial and legal concerns. Legal Aid of the Bluegrass in Morehead is our Legal Assistance provider. Staff provides counseling regarding the following areas of public and private benefits as well as many others including family law, wills and living wills, consumer problems and housing problems.
District Long Term Care Ombudsman
The Buffalo Trace District Ombudsman serves approximately 500 nursing home, family care home residents and their families (as well as other interested consumers) in Bracken, Fleming, Lewis, Mason and Robertson Counties. The primary objective of the Ombudsman is to:
* Protect the rights of nursing home residents
* Empower residents to make informed choices
* Monitor and work to enact laws protecting older Kentuckians
* Be a regular friendly visitor to residents
* Assist with Long-Term Placement
* Provide Training to Nursing Facility Staff and Residents
* Educate the Public on laws pertaining to Long-Term Care, Elder Abuse and Medicare
* Identify, investigate and work to resolve residents’ concerns and complaints
Examples of complaints handled by the Ombudsman
Ombudsmen address concerns in a number of areas that include unanswered call buttons, roommate problems, staffing, food, abuse, financial exploitation and unsanitary conditions.
Hints for choosing a long-term care facility
* Visit the facility 2 or 3 times at different times of the day and on the weekend. Include visits at mealtimes.
* Use and listen to your senses: sight, smell and hearing.
* Notice whether facility and residents are clean.
* Notice how staff interact with residents. Do they treat them with respect and kindness?
* Review the facility activity calendar to see whether quality activities are provided and actually occur at scheduled times.
* Ask whether the facility has active family and resident councils, and speak to members about their impressions of the facility.
* Ask to see the most recent Texas Department of Aging and Disability Services annual survey findings and ask questions about any finding that concerns you.
* Meet with the facility administrator and other key personnel, including the Director of Nursing, Social Work Director and Activities Director.
* Ask to visit living areas where your loved one will reside. The room you are shown should reflect your payment source and your loved one’s medical needs.
* Ask to see the dining area where your loved one will be eating/be fed. Review the menu. Visit during a meal.
* Carefully review the facility admission packet for information on fees and policies.
For Assistance contact Beth Love at 606-564-6894 or 800-998-4347,
Click HERE to email Beth.
Elder abuse is often a silent crime. Most of us never see it because most victims are abused behind closed doors by their own family members. And, too often, people who do see it choose not to get involved because it’s “none of my business.”
The law says it’s our business. Kentucky is a mandatory reporting state. (Reference KRS 209.030)
If you suspect elder abuse, you are legally required to report it. You can report abuse at the 24 hour toll free hotline 1-800-752-6200, calls can be made anonymously.
Link to Kentucky Adult Protective Services: http://chfs.ky.gov/dcbs/dpp/Adult+Protective+and+General+Adult+Services.htm
Link to the Kentucky Attorney General’s Office of Senior Protection: http://ag.ky.gov/family/seniorprotection/Pages/default.aspx
Link to Kentucky Elder Abuse Awareness: http://chfs.ky.gov/dcbs/dpp/eaa/